Sales Manager
Location: Mumbai
Department: NVOCC
Company: Master Logitech
Roles & Responsibilities:
- More than 7 years sales experience of which three to 5 years in a sales management capacity in an NVOCC/ freight forwarding environment
- The sales manager works in coordinating operations, delivering a proper service to customers and optimizing the financial results of services assigned.
- Prepares action plans by individuals as well as by team for effective search of sales leads and prospects
- Develops a business plan and sales strategy for the market that ensures attainment of company sales targets and profitability
- Initiates and coordinates development of action plans to penetrate new markets
- Follow up with the agents for the booking, preparing schedules, circulating schedule to customers and to agents
- Assists in the development and implementation of marketing plans as needed
- Provides monthly Sales Report to General Manager regarding sales performance
- Maintains accurate records of all pricings, sales, and activity reports submitted by Account Executives
- Controls expenses to meet budget guidelines
- Maintains contact with all clients in the market to ensure high levels of client satisfaction
- Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team
- Handles customer complaints and resolve issues in a timely manner
- Provides guidance and support to the logistics team on a daily basis
- Training and development of the operations team including performance evaluations