Job Responsibilities:

  • Billing Process Management:
    Oversee the end-to-end billing process for logistics services, ensuring timely and accurate invoicing to customers.
  • Invoice Preparation and Review:
    Prepare and review customer invoices, ensuring they reflect the services provided, applicable charges, and any discounts or adjustments.
  • Data Reconciliation:
    Perform data reconciliation between logistics operations, customer contracts, and billing systems to ensure accurate invoicing.
  • Customer Account Management:
    Monitor customer accounts, address billing discrepancies or queries, and ensure customer satisfaction in relation to billing matters.
  • Contract Analysis:
    Collaborate with the sales or contract teams to ensure accurate billing in accordance with customer contracts, service level agreements (SLAs), and pricing agreements.
  • Financial Reporting:
    Assist with generating billing-related reports, such as revenue tracking, accounts receivable aging, and billing forecasts for management.
  • Compliance and Auditing:
    Ensure billing processes comply with internal policies and external regulatory requirements. Assist in internal audits and external financial audits.
  • Team Leadership and Development:
    Lead, trained, and mentored a team of billing staff. Ensure they have the necessary skills and knowledge to carry out their responsibilities efficiently.
  • Issue Resolution:
    Address and resolve billing-related issues or discrepancies between clients, vendors, or internal teams.
  • Continuous Improvement:
    Identify opportunities for process improvements and implement best practices to increase efficiency and reduce errors in billing operations.

Key Qualifications:

  • Education:
    Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
  • Experience:
    Minimum 10 years plus of experience in billing.
  • Technical Skills:
    Proficiency in accounting software, billing systems, and MS Office (Excel, Word).
  • Knowledge of the Billing process:
    Strong understanding of logistics, shipping operations, and the billing processes involved in freight management, warehousing, and transportation.
  • Attention to Detail:
    Excellent attention to detail, ensuring accuracy in invoices, reconciliations, and financial reports.
  • Communication Skills:
    Strong verbal and written communication skills to effectively communicate with clients, vendors, and internal teams.
  • Problem-Solving Skills:
    Ability to troubleshoot and resolve billing discrepancies efficiently.
  • Leadership Skills:
    Ability to lead a team of 10 to 15 people, manage workloads, and train staff effectively.

Preferred Skills:

  • Experience with logistics-specific billing systems or ERP tools.
  • Knowledge of international shipping, customs, and related billing complexities.
  • Familiarity with contract negotiation and pricing strategies in logistics services.

Interested candidate share your updated cv on : Salary@mastergroups.com